All Systems Operational

HENNGE Access Control Operational
HENNGE Secure Browser Operational
HENNGE Connect Operational
HENNGE Email DLP Operational
HENNGE Secure Transfer Operational
HENNGE Email Archive Operational
HENNGE File DLP Operational
HENNGE Cloud Protection Operational
HENNGE Tadrill Operational
Other Services Operational
Google Workspace Operational
Microsoft 365 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 20, 2025

No incidents reported today.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
An Issue in HENNGE Email DLP: Undeliverable for a specific email
Resolved - This incident has been resolved.
Nov 14, 14:00 JST
Monitoring - 本日（2025年11月13日）12時20分〜35分頃にかけて HENNGE Email DLP を経由して送信されるメールの一部が配送に失敗する事象が発生しておりました。

本事象が発生する可能性のある条件は以下の通りです。
・HENNGE Secure Download または HENNGE Secure Download for Box を利用するフィルターが適用された場合

配送に失敗したメールにつきましては、送信元アドレス宛に HENNGE Email DLP から下記のようなエラーメッセージが送信されております。
・fatal: secure_transfer: the integration has been disabled
・fatal: box_upload: the integration has been disabled

お手数ではございますが、上記エラーメッセージが返送されているメールにつきましては再送をお願い致します。

本件、ご迷惑をおかけし申し訳ありません。

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Between approximately 12:30 PM and 12:35 PM JST today, November 13, 2025, some emails sent via HENNGE Email DLP experienced delivery failures.

The conditions under which this issue may have occurred are as follows:
・A filter using HENNGE Secure Download or HENNGE Secure Download for Box was applied.

For emails that failed delivery, an error message similar to the following was sent from HENNGE Email DLP to the original sender's address:
・fatal: secure_transfer: the integration has been disabled
・fatal: box_upload: the integration has been disabled

We apologize for the inconvenience, but please resend any emails for which the above error message was returned.
Nov 13, 14:08 JST
Nov 13, 2025
Nov 12, 2025

No incidents reported.

Nov 11, 2025
An Issue in HENNGE Cloud Protection: Unable to receive SMS verification code.
Resolved - 本件につきまして続報です。

WithSecure社により対応が行われ、正常にSMSでの認証コード送信が行われるようになったことを確認いたしました。

本件、ご迷惑をおかけしました事をお詫び申し上げます。

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Here is an update on this matter.

We have confirmed that WithSecure has addressed the issue, and SMS verification codes are now being sent successfully.

We sincerely apologize for any inconvenience this may have caused.
Nov 11, 19:18 JST
Investigating - 現在 HENNGE Cloud Protection 管理画面ログイン時の二要素認証に SMS での認証コード受取を利用されている場合に
認証コードが送信されない可能性がある事象を確認しておりおます。

現在 WithSecure 社にて調査対応を実施しております。
SMS での認証コード受取をご利用されているお客様にはご迷惑をおかけしており申し訳ありません。


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We are currently experiencing an issue where verification codes may not be sent via SMS when logging into the HENNGE Cloud Protection administration console, for users who rely on SMS for two-factor authentication.

WithSecure is currently investigating this matter.
We apologize for any inconvenience this may cause to customers using SMS for receiving verification codes.
Nov 11, 16:00 JST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

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