Monitoring - 本件につきまして続報です。
WithSecure社による対応が行われ、現在は Microsoft 関連の URL が誤って検知される事象は解消したことを確認いたしました。
誤って検知されてしまったメールなどのアイテムが隔離されている場合につきまして、一括で解放する手段などについては現在 WithSecure社へ確認を行っております。
恐れ入りますがお急ぎの場合は管理画面から解放の操作を実施くださいますようお願い致します。
この度はご迷惑をおかけしましたことをお詫び申し上げます。
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Here is a follow-up report regarding this matter.
We have confirmed that the issue where Microsoft-related URLs were incorrectly detected has been resolved, following remediation by WithSecure.
Regarding items such as emails that were incorrectly quarantined, we are currently checking with WithSecure about methods, such as bulk release, to restore them. We apologize, but if this is urgent, please carry out the release operation from the administration screen.
We sincerely apologize for the inconvenience this has caused.
Dec 03, 2025 - 14:14 JST
WithSecure社による対応が行われ、現在は Microsoft 関連の URL が誤って検知される事象は解消したことを確認いたしました。
誤って検知されてしまったメールなどのアイテムが隔離されている場合につきまして、一括で解放する手段などについては現在 WithSecure社へ確認を行っております。
恐れ入りますがお急ぎの場合は管理画面から解放の操作を実施くださいますようお願い致します。
この度はご迷惑をおかけしましたことをお詫び申し上げます。
-------------------------------------------
Here is a follow-up report regarding this matter.
We have confirmed that the issue where Microsoft-related URLs were incorrectly detected has been resolved, following remediation by WithSecure.
Regarding items such as emails that were incorrectly quarantined, we are currently checking with WithSecure about methods, such as bulk release, to restore them. We apologize, but if this is urgent, please carry out the release operation from the administration screen.
We sincerely apologize for the inconvenience this has caused.
Dec 03, 2025 - 14:14 JST
Update - 本件につきまして続報です。
現在も詳細につきましては WithSecure社 と協力して調査中となります。
現時点で弊社にて確認している範囲となりますが一時的な回避策として
HENNGE Cloud Protection のポリシー [Exchange] > [URLスキャン] > [信頼済みのWebサイト] の設定をオンにしていただき
下記の URL を信頼済みに設定いただくことで回避できる可能性がございますので、お試しいただけますと幸いでございます。
・https://aka.ms/LearnAboutSenderIdentification
・https://aka.ms/o0ukef
ご迷惑をおかけしており申し訳ありません。
-------------------------------------------
Here is an update regarding this matter.
We are currently continuing to investigate the details in cooperation with WithSecure.
While we are still in the process of confirming the full scope of the issue, we have identified a potential temporary workaround:
Could you please enable the setting for "Trusted Websites" within the HENNGE Cloud Protection policy under [Exchange] > [URL Scanning] , and add the following URLs to the trusted list?
・https://aka.ms/LearnAboutSenderIdentification
・https://aka.ms/o0ukef
We kindly ask you to try this workaround. We apologize for the inconvenience this is causing you."
Dec 03, 2025 - 11:29 JST
現在も詳細につきましては WithSecure社 と協力して調査中となります。
現時点で弊社にて確認している範囲となりますが一時的な回避策として
HENNGE Cloud Protection のポリシー [Exchange] > [URLスキャン] > [信頼済みのWebサイト] の設定をオンにしていただき
下記の URL を信頼済みに設定いただくことで回避できる可能性がございますので、お試しいただけますと幸いでございます。
・https://aka.ms/LearnAboutSenderIdentification
・https://aka.ms/o0ukef
ご迷惑をおかけしており申し訳ありません。
-------------------------------------------
Here is an update regarding this matter.
We are currently continuing to investigate the details in cooperation with WithSecure.
While we are still in the process of confirming the full scope of the issue, we have identified a potential temporary workaround:
Could you please enable the setting for "Trusted Websites" within the HENNGE Cloud Protection policy under [Exchange] > [URL Scanning] , and add the following URLs to the trusted list?
・https://aka.ms/LearnAboutSenderIdentification
・https://aka.ms/o0ukef
We kindly ask you to try this workaround. We apologize for the inconvenience this is causing you."
Dec 03, 2025 - 11:29 JST
Investigating - 現在 HENNGE Cloud Protecton サービスにて特定 URL が誤って検知される事象を確認しており、詳細につきまして調査中です。
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We are currently investigating an issue with the HENNGE Cloud Protecton service where a specific URL is being incorrectly detected, and details are under investigation.
Dec 03, 2025 - 10:32 JST
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We are currently investigating an issue with the HENNGE Cloud Protecton service where a specific URL is being incorrectly detected, and details are under investigation.
Dec 03, 2025 - 10:32 JST
HENNGE Access Control
Operational
HENNGE Secure Browser
Operational
HENNGE Connect
Operational
HENNGE Email DLP
Operational
HENNGE Secure Transfer
Operational
HENNGE Email Archive
Operational
HENNGE File DLP
Operational
HENNGE Cloud Protection
Operational
HENNGE Tadrill
Operational
Other Services
Operational
Google Workspace
Operational
Microsoft 365
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance