All Systems Operational

HENNGE Access Control Operational
HENNGE Secure Browser Operational
HENNGE Connect Operational
HENNGE Email DLP Operational
HENNGE Secure Transfer Operational
HENNGE Email Archive Operational
HENNGE File DLP Operational
HENNGE Tadrill Operational
HENNGE Cloud Protection Operational
HENNGE Endpoint & Managed Security Operational
HENNGE Password Manager Operational
HENNGE Mesh Network Operational
HENNGE Domain Protection Operational
Other Operational
Other Services Operational
Google Workspace Operational
Microsoft 365 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

An Issue by HENNGE One Support Desk: Difficulty connecting phone
Resolved - HENNGE One サポート窓口（Technical Support）および導入支援窓口の電話につきまして復旧したことを確認しております。
この度は長らくご迷惑をおかけしましたことお詫び申し上げます。

-------------------------------------

We have confirmed that phone service for the HENNGE One Technical Support and Implementation Support is now fully recovered.
We deeply apologize for the extended inconvenience.
Oct 16, 10:07 JST
Update - 続報です。

弊社 HENNGE One サポート窓口（Technical Support）および導入支援窓口の電話につきまして、現在つながらない状況であることを確認しております。

恐れ入りますが、お問い合わせ等がございます場合は、各窓口のメールやWebフォームよりご連絡下さいますようお願い申し上げます。

ご迷惑をおかけしており恐れ入ります。
-------------------------------------
Here is an update regarding this issue.

We are currently experiencing an issue where phone calls to the HENNGE One Technical Support and Onboarding Support hotlines are unable to go through.

If you need assistance or have any inquiries, please contact us via email or through the web form for each respective support window.

We sincerely apologize for any inconvenience this may cause.
Oct 8, 11:08 JST
Investigating - 現在、弊社HENNGE One サポート窓口（Technical Support）および導入支援窓口の電話が繋がりづらい状況を確認しております。

恐れ入りますが、お急ぎのお問い合わせ等がございます場合は、各窓口のメールやWebフォームよりご連絡下さいますようお願い申し上げます。

ご迷惑をおかけしており恐れ入ります。

-------------------------------------

We are currently experiencing difficulty connecting phone calls to the HENNGE One Technical Support and Implementation Support desks.
For urgent inquiries, we kindly ask that you contact the respective support desks via email or web form.
We sincerely apologize for the inconvenience.
Oct 7, 10:06 JST

Oct 15, 2026

Temporary maintenance：HENNGE Endpoint & Managed Security
Completed - The scheduled maintenance has been completed.
Oct 15, 22:30 JST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:30 JST
Scheduled - 下記の時間帯に HENNGE Endpoint & Managed Security のメンテナンス作業を実施いたします。

■メンテナンス期間
2026 年 10 月 15 日 (木) 20:30 - 22:30 JST

■メンテンナンス中の影響
MDR管理ポータルが提供するサービスがご利用できなくなります。
緊急での対応が必要な場合は、チケット管理システムからからお問い合わせください。

ご迷惑をおかけしますが、ご理解のほど、よろしくお願いいたします。

------------------------------------------

We will be performing maintenance on HENNGE Endpoint & Managed Security during the following period.

■ Maintenance Window
October 15, 2026 (Thu) 20:30 - 22:30 (JST)

■ Service Impact
Services provided by the MDR Management Portal will be unavailable during the maintenance.
If you require urgent assistance, please contact us via the ticket management system.

We apologize for any inconvenience this may cause and appreciate your understanding.
Oct 15, 16:11 JST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Oct 7, 2026

Incident History Powered by Atlassian Statuspage